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STORE POLICY

Customer Care

At aleebeez, your shopping experience is our highest priority, and our dedicated customer care team is always here to help you style, shop, and resolve any issues with ease. Whether you need assistance tracking a delivery, managing a return or exchange, understanding fabric care, or finding the perfect fit for your wardrobe, we are just a message or call away. We are committed to providing you with seamless support so you can focus on expressing your unique fashion sense with absolute confidence. Connect with us via our live chat, email at aleebeez99@gmail.com, or call us at +91-8129150901 we are always happy to help!

Privacy & Safety

INTRODUCTION

 

At Aleebeez, we prioritize the privacy and security of our customers' personal information. This privacy policy explains how we gather, utilize, and protect your data when you engage with us online or in-store.

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Please read these terms and conditions of use, which may be amended from time to time, apply to all our services or products directly or indirectly, carefully before accessing, using or obtaining any materials, information, products or services. By accessing the website, mobile or tablet applications, or any other feature or other products through whatever platform of aleebeez (hereinafter referred to as “Our Portal”) you agree to be bound by these terms and conditions (hereinafter referred to as “Terms”) and our Privacy Policy. You may use the Site only in accordance with and subject to these Terms of Use and the Site's Privacy Policy (the "Privacy Policy"). Once you complete and submit your registration, you have opted in to receive email communication from us. You may not use the Site for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Our Portal or others.

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INFORMATION WE COLLECT

 

We collect the following types of information:

 

1. Personal Data: name, email address, phone number, and address

2. Payment Information: credit/debit card details, billing address

3. Usage Data: browsing history, purchase history, and other interactions with our website        or social media

4. Cookie Data: we use cookies to track your browsing behavior and preferences

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HOW WE USE YOUR INFORMATION

 

We use your information for the following purposes:

 

1. Order Processing: to process and fulfill your orders

2. Customer Service: to provide customer support and respond to your inquiries

3. Marketing: to send promotional emails and newsletters (with your consent)

4. Improvement: to improve our products, services, and user experience

5. Compliance: to comply with legal and regulatory requirements

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DATA SHARING

 

We may share your data with:

 

1. Third-Party Service Providers: payment processors, shipping companies, and other                service providers

2. Affiliates: our affiliates or subsidiaries

3. Law Enforcement: when required by law or to protect our rights

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SECURITY MEASURES

 

We implement industry-standard security measures to protect your data, including:

 

1. Encryption: we use encryption to secure sensitive information (e.g., payment details). At alebeez, we prioritize your security by utilizing the Internet standard encryption technology known as Secure Sockets Layer (SSL). This robust technology scrambles and encrypts all sensitive information into an indecipherable code, ensuring your data is safe. Transmitting your credit card details online through SSL is safer than traditional methods such as phone calls, or even handing it over in person. With SSL, only your device and our secure server possess the keys needed to decode your information, providing you with peace of mind while you shop.

2. Secure Servers: our servers are securely maintained and regularly updated. "HTTPS stands for Hypertext Transfer Protocol Secure, a secure version of HTTP, which is the main protocol for communication between your web browser and a website. By encrypting the data transmitted, HTTPS sensitive information such as login credentials, personal details, and payment information. When you complete your shopping and proceed to checkout, you'll enter the secure area of our site. You'll see the URL change from 'HTTP' to 'HTTPS', and a closed lock or key icon will appear at the bottom of screen, ensuring you remain in this secure zone throughout the entire checkout process."

3. Access Control: access to your data is restricted to authorized personnel

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YOU HAVE THE FOLLOWING RIGHTS:

 

1. Access: you can access, update, or delete your personal data at any time

2. Opt-Out: you can opt-out of marketing communications

3. Information: you can request information about our data collection and usage practices

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CHANGES TO THIS POLICY

 

We may revise this policy to address updates in our business practices or regulatory requirements. We encourage you to periodically review this Policy to stay updated on our latest privacy practices. If you are a registered user, we may notify you via email about significant changes to our Privacy Policy, using the most recent email address you’ve provided. Rest assured, we will inform you of any significant changes as they occur.

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Payment Methods
Payment Methods

- Credit / Debit Cards
- Net Banking / Gpay / Paytm / Phonepe

- Cash On Delivery

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